Also it says contact my provider but again nope and in frustration I walked away and when I got back about five min later, lo and behold the app opened on my ipad, I gently inserted the probe and I was able to see inside my ear and get to the bottom of why my ear felt full and sore.
The instruction book says reboot my router but nope not doing that. I got a "no internet connection" which I then uninstalled and reinstalled the app. I tapped be-bird which disconnected me from my network name on the list. Then I went to my settings on my Ipad and be-bird showed up. Since everyone's main complaint is how to connect, this is how I did that.
It charges up fast and even shows you on the app portion how much battery percentage you have so no guess work there. This ear probe device is a great little tool and worth every penny but it's a bit tricky. Even the smallest blue rubber scoop is too big. As for the product, it works well and I recommend it but I wish they made the tips smaller. If these three things could be fixed the the app would be 5 stars.
There is no way to acknowledge the message to stop it from popping up everything single time I attempt to use the product. Finally in the latest few updates they keep popping up a message saying “matters need attending” telling me I need to check that the ear tip is firmly attached. Please allow this setting to be saved rather then being reverted to the backwards image each time. I have to tap the ear icon to flip it and then it’s correct but it never remembers this setting. The other problem I have is the image is always mirrored/reversed. If they allowed the Home Screen to be landscape this would fix that issue. I always have to rotate my iPad from landscape to vertical and then back to landscape to get the image to rotate and that can only be done from within the camera view, not the Home Screen. The problem is this app does not seem to support landscape mode. I prefer to use this on iPad since it has a bigger screen and won’t complain about “no internet, switch to cellular data” like my iPhone does.
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